Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
This Chelsea boot is made with all the classic Doc's DNA, including grooved sides, heel-loop and yellow stitching. Built to last, it's made using one of the finest methods of construction: the Goodyear Welt — which means the upper and sole are sewn together in our heat-sealed
- Smooth is Airwairs original signature leather: a
firm,finished leather with a smooth, semi bright appearance.
- Crazy Horse leather Natural-type oil finished leather, with a worn, distressed appearance.
- Carpathian, a soft, flexible full-grain leather with a tumbled texture.