Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
- Cleopatra is easily one of our most popular bags.
- Made in soft buttery leather
- Adjustable shoulder strap to fit long across your body or shorter to tuck neatly under your arm.
- Zip closure with long leather knotted zip puller
- Signature Briarwood lining
- Back wall zipped pocket
- Cell phone pocket
- Height: 22cm, width: 26.5cm, depth: 9cm.
- Ethically made in India.