Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
Our sleek uncompromising Cadence boot has been reimagined in tough Smooth leather. Built on an extra empowering platform sole and marked with our unmistakable yellow welt stitching, the heeled Chelsea boots are finished with an AirWair heel loop and elasticated gusset for easy on/off access.
- Polished Smooth is the original Dr. Martens leather: super durable, with a smooth finish polished to a high shine. Clean with a damp cloth and care with Dr. Martens Shoe Polish
- Built on the iconic, comfortable Dr. Martens air-cushioned sole
- Airwairs original signature leather: a firm, finished leather with a smooth, semi bright appearance.
- [Smooth] = Clean Away dirt using a damp cloth, allow to dry apply correct coloured wax based shoe polish to restore shine as desired.
- Goodyear Welted