Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
We’ve designed the Crocs Freesail Clog just for women. You’ll like the slimmed down silhouette and of course the cushion and comfort of our Croslite™ foam. There’s no heel strap here — just step in and go. This is a nice evolution of our Classic Clog — all of the practicality and comfort with a more feminine shape.
Women's Crocs Freesail Clog Details:
Designed specifically for women with a slimmer, sleeker profile
Croslite™ foam for all-day cushion and comfort
Easy on, easy off mule style
Makes a great slipper or house shoe
Iconic Crocs Comfort™: Lightweight. Flexible. 360-degree comfort