Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
- Adjustable strap An adjustable strap helps customise the fit for your foot
- Contoured inlay Footbed or sock cushions your foot, securely cups your heel and supports your arch
- Leather lining Quality leather linings are used for your comfort - we use cow, sheep and goat leather linings in our range
- Pillow Walk© sock Contoured, supportive and cushioning sock provides layers of comfort
- Rubber sole Natural rubber soles have great grip, are long-lasting and non-marking