Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
- Crafted from soft, premium calf suede
- Textile lining offers softness and breathability
- A foldable dress shoe that is perfect to wear barefoot
- Lightweight sole provides cushioning and flexibility, using innovative ECCO FLUIDFORM™ Direct Comfort Technology
- Textile laces are easily adjusted for a secure fit
- Removable, leather-covered insole for added comfort and customisable fit