Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
Josef Seibel is known as the European comfort shoe, Josef Seibel has been making footwear for over 130 years and is still to this day in the Seibel Family.
- Using quality leather and components each pair is finished by hand. Stylish, incredibly comfortable and very durable.
- Josef Seibel products with TOPDRY TEX are 100% waterproof, windproof and breathable.
- Leather upper
- Twin Velcro fastening for easy foot entry
- Leather lining
- Leather footbed
- Lightweight, flexible and highly durable PU outer sole