Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
JOSEF SEIBEL - The European Comfort Shoe Collection. Simple in styling and big on comfort, it features a lace up front and an ankle strap with velcro fastening for easy entry and custom fitting. The hand stitched construction of sole to upper allows for increased flexibility, combining style and comfort with a lightweight, flexible and highly durable PU outer sole. Heel height is 3cm.
Leather Upper Leather Lining
Man made Sole