Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
Feel The Motion in Rotterdam. As part of our next generation O2 Motion collection, Rotterdam has been expertly crafted in our Melbourne head office to enhance optimum gait mechanics during walking. Trust us, you won't want to take these off.
• Our unique O2 Motion air pod has been re-invented to not only provide superior cushioning but to propel the foot forward.
• A torsion stabiliser system provides increased stability between the heel and
• Flex channels in the forepart enhance the natural walking motion of the foot.