Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
A comfortable men's shoe from Josef Seibel made of leather will be your constant companion from now on. The leather insole is of high quality and offers optimal comfort. The shoe has a width G, ideal for normal feet. The flat heel has a heel height of 2 cm. The stable outsole is made of RUB FLEX, this sole is stable and robust. The closed-toe makes the shoe elegant on the foot. The shoe is perfect for all-day wear.