Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
- Versatile and timeless, this minimal knee-high boot is a wardrobe essential. Made from premium ECCO leather, the chic round-toe design features a soft leather lining and an on-trend wedge heel. The stretch textile panel provides a comfortable fit and ensures easy on and off.
- Beautifully crafted uppers combine stretch textile with a natural pebble grain ECCO leather that has a soft pull-up effect and subtle cushioned handle. ECCO leathers are meticulously crafted in our very own tanneries, where artisanal craftsmanship and relentless innovation are an integral part of the process. Born from a blank canvas of premium raw hides, ECCO leathers are designed, finished, and finessed into beautiful shoes and accessories that stand the test of time.
- Stylish wedge heel adds comfortable height, while the removable leather-covered inlay sole with ECCO Comfort Fibre System™ has a soft foam underside and moisture-wicking properties for a luxurious in-shoe experience. FLUIDFORM™ Injection Technology uses specialised, durable materials and anatomical engineering to build lightweight and flexible soles for superior cushioning and shock absorption. The upper is bonded seamlessly to the sole, without the need for glue or stitching.
- Our Scandinavian roots inspire our philosophy: unique, minimalistic design, intuitive functionality, and the softest leathers that enhance the experience both now, and over time. We fuse innovative technology with old-world craftsmanship to create the exceptional quality, utility, and outstanding durability that are fundamental to ECCO