Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
With a super comfy moulded footbed, our Tide Cross will be your best ‘slip-on and go' friend in the warm summer months.
- Soft pony hair finish leather upper that moulds to your foot from first wear
- Moulded dual density footbed
- A durable, super lightweight, cushioning and flexible rubber outsole allows for subtle movements in your stride without risk rolling ankles
- Trade Mark Rollie tread