Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
A distinctively modern take on the classic ladies patent flat, this combination of soft leather and a stretch textile upper panel creates a second-skin feel that allows the foot to flex and move naturally. A specially-developed comfort shank and the unique ECCO Comfort Fibre System™ deliver optimum cushioning, while the lightweight sole is flexible and durable.
- Sublimely elegant and contemporary variation of the classic ladies ballerina flat
- Crafted from soft, patent leather uppers and stretch textile panel for a more formal look
- Leather lining and leather-covered inlay sole with the unique ECCO Comfort Fibre System™
- Specially-developed comfort shank minimizes shock
- Super-flexible and lightweight PU outsole