Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
Feel the warmth and joy of summer all year long with the new Crocs Tulum Collection of sandals and flats. This style features multiple soft Matlite™ straps arranged in a stylish asymmetrical design, and a strap around the heel keeps it from slipping off as you jaunt around town. Dress it up or dress it down — whatever you choose, you’ll feel pretty, elegant and summery no matter the weather. Enjoy!
- Relaxed Fit
- Stylish asymmetrical straps made of soft, flexible Matlite™ material
- Metal buckle
- Incredibly light and easy to wear
- Slightly raised heel for a comfortable, trend-right silhouette
- Iconic Crocs Comfort™: Lightweight. Flexible. 360-degree comfort.