Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
An asymmetric eye-catcher! The BIRKENSTOCK Yao is great for people who like fashion and is sure to turn heads. The upper is made from the skin-friendly, hard-wearing synthetic material Birko-Flor®.
- Contoured cork footbed conforms to the shape of your foot and features pronounced arch support, a deep heel cup, and roomy toe box, lined with suede
- Upper: Birko-Flor® - durable, synthetic upper material with a leather-like finish and soft backing
- Sole: Lightweight EVA sole for cushioning and shock absorption
- Details: two straps, each with an individually adjustable metal tongue buckle
- Made in Germany
- Avoid extreme heat