Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
Asymmetrical eye-catcher! The BIRKENSTOCK Yao is the favorite companion of all those who like unusual fashion and attracts everyone's attention. The upper material consists of the skin-friendly, hard-wearing synthetic material Birko-Flor® with a glossy lacquer coating.
- Anatomically shaped cork-latex footbed
- Upper material: Birko-Flor® with lacquer coating
- Insole: suede
- Sole: EVA
- Details: two straps, each with an individually adjustable metal pin buckle
- Made in Germany