Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
The full-length upper; which is somewhat more compact on the sides and which can be individually adjusted using two metal buckles; guarantees firm grip and lends stability to the feet with every step they take. The wide heel strap provides additional protection and even more grip and can be adapted to the wearer’s feet using an individually adjustable pin buckle.
- Anatomically shaped cork-latex footbed
- Upper: natural leather
- Lining: suede
- Sole: EVA/rubber
- Details: heel strap with three individually adjustable metal pin buckles
- Heel shape: flat
- Made in Germany