Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
The benefits of using Woly Combi Care:
- Nourishes and refreshes most materials (including suede, leather, nubuck and textiles)
- Brilliant for boat shoes which have multiple material combinations
- Provides some protection against the weather
How to use Woly Combi Care:
- After using Combi Cleaner to clean your footwear, shake Combi Care generously
- Spray Combi Care onto a sponge or cloth, and gently apply to the footwear in small swiping motions
- You will see the colour gently refresh and pile return to suede/nubuck
- If a rough leather, don't forget to brush afterwards
- Leave to dry so the protective layer can settle