Returns and Exchanges
Under the Consumer Guarantees Act we have the chance to repair a faulty item. If the fault cannot be repaired we will replace the item or a store credit will be issued. The item will be assessed before any action is taken. Once your return is received and inspected we will notify you.
If you would like a change of size, please get in contact with us first. This is dependant on availability. We will happily exchange your purchase for a different size and/or style where we can or we will arrange a store credit.
Only regular priced items may be refunded. Unfortunately, sale items will not be refunded.
Additional non-returnable items:
Gift cards, Hosiery, Socks, Shoe Care Products.
Late or missing refunds
Wrens Leather Shoe Cream is an excellent quality cream suitable for all smooth and grained leathers. The cream nourishes the leather, refreshes the colour and once buffed leaves a brilliant shine. 50ml Jar available in a range of colours.
Delicate Gel: A mild yet effective cleaning gel. It cleans and nourishes all kinds of leather such as smooth, oiled, reptile, patent and metallic. It gives a natural shine, after buffing. Also effective in cleaning off pen marks (although results may vary). 50ml Glass Jar. Apply the Delicate Gel with a cloth. Change the dirty area of the cloth from time to time during the cleaning process. Wait for a minute before buffing excess product off the leather.